Legal
Privacy Policy
This policy explains what Ace JSDA collects, how we use it, how service providers help us, and what choices users have.
1. Information we collect
We may collect account details such as your name, email address, password credentials, selected plan, module access, and support messages.
We also collect learning activity such as quiz attempts, scores, answers, flashcard progress, dashboard activity, and terms acceptance records.
Technical information may include IP address, browser details, device information, cookies, page views, and security logs.
2. Payment information
Payments are handled by third-party payment processors such as Stripe. Ace JSDA does not store your full credit-card number.
We may receive payment status, customer identifiers, plan details, invoice information, and fraud-prevention signals from payment providers.
3. How we use information
We use information to provide account access, unlock purchased modules, track study progress, process support requests, operate dashboards, send service emails, and improve the study platform.
We may also use information for security, fraud prevention, dispute evidence, legal compliance, analytics, and email reminders related to your account or study access.
4. Sharing with service providers
We may share limited information with providers that help us operate the platform, including hosting, database, analytics, payment, email, authentication, security, and customer-support services.
We do not sell your personal information as a standalone product.
5. Cookies and analytics
Ace JSDA may use cookies or similar technologies to keep you signed in, remember preferences, protect the service, measure page activity, and improve user experience.
You can control cookies through your browser settings, but disabling them may affect account login or platform functionality.
6. Data retention
We keep information for as long as needed to provide the service, maintain account and payment records, support users, protect the platform, and meet business or legal requirements.
Some records, such as payment, access, activity, and terms acceptance records, may be retained for dispute prevention and audit purposes.
7. Security
We use reasonable administrative, technical, and organizational safeguards to protect personal information.
No online service can guarantee perfect security, so you should keep your password private and contact us if you suspect unauthorized account access.
8. Your choices
You may contact us to request help with account information, email preferences, access questions, or privacy concerns.
Marketing or study reminder emails may include an unsubscribe link where required or appropriate.
9. Contact
Privacy questions can be sent to hubert@acejsda.com.